Privacy Policy
Your privacy is our priority
Introduction
bluechipfinmax Financial Services Private Limited ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
We comply with all applicable data protection laws, including the Information Technology Act, 2000, and guidelines issued by the Reserve Bank of India.
Information We Collect
Personal Information
- • Full name, date of birth, gender
- • PAN card, Aadhaar card, and other KYC documents
- • Contact details (phone, email, address)
- • Employment and income information
- • Bank account details
Financial Information
- • Credit history and credit score
- • Loan application details
- • Transaction history
- • Financial statements and documents
Technical Information
- • IP address and device information
- • Browser type and version
- • Location data (with your permission)
- • Usage patterns and preferences
How We Use Your Information
We use your information for the following purposes:
- ✓Processing loan applications and disbursements
- ✓Verifying identity and creditworthiness
- ✓Preventing fraud and money laundering
- ✓Complying with legal and regulatory requirements
- ✓Improving our services and customer experience
- ✓Sending service-related communications
- ✓Marketing (with your consent)
Information Sharing
We may share your information with:
Credit Bureaus
CIBIL, Experian, CRIF, Equifax for credit assessment
Regulatory Authorities
RBI, Income Tax Department, and other government agencies as required by law
Service Providers
Payment processors, KYC verification services, cloud storage providers
Banking Partners
For loan disbursement and collection purposes
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement industry-standard security measures:
- • 256-bit SSL encryption for data transmission
- • Secure servers with firewall protection
- • Regular security audits and penetration testing
- • Access controls and authentication mechanisms
- • Data encryption at rest and in transit
- • PCI-DSS compliance for payment data
- • ISO 27001 certified information security management
Your Rights
You have the following rights regarding your personal information:
Access
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion (subject to legal requirements)
Portability
Receive your data in a structured format
Cookies and Tracking
We use cookies and similar technologies to:
- • Remember your preferences and settings
- • Analyze website traffic and usage patterns
- • Personalize your experience
- • Detect and prevent fraud
- • Improve our services
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically:
- • Active loan data: Duration of loan + 7 years
- • Application data: 3 years from rejection/withdrawal
- • Transaction records: 10 years as per regulatory requirements
- • Marketing data: Until you opt-out
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated policy.
Contact Us
Data Protection Officer
bluechipfinmax Financial Services Pvt. Ltd.
Email: privacy@bluechipfinmax.com
Phone: 1800-123-5555
Address: Mumbai, Maharashtra 400001
Last Updated: January 1, 2024