HomeGrievance Redressal

Grievance Redressal

Your concerns matter to us. We are committed to resolving your grievances promptly and fairly.

24-48 Hour Response
7 Day Resolution
Confidential Process

Types of Grievances

Loan Application Issues

Problems with loan application process or approval

Disbursement Delays

Issues related to loan amount disbursement

Interest Rate Concerns

Questions about interest rates or charges

Customer Service

Complaints about customer service experience

Resolution Process

1

Submit Complaint

Fill out the grievance form with details

2

Acknowledgement

Receive ticket number within 24 hours

3

Investigation

Our team reviews your complaint

4

Resolution

Get resolution within 7 working days

Submit Your Grievance

Alternative Contact Methods

Email

grievance@bluechipfinmax.com

Phone

+91 88888 82222

Mon-Sat: 9 AM - 6 PM

⚠️ IMPORTANT: Only make loan repayments through our official website bluechipfinmax.com or bluechipfinmax mobile app. Never share OTP or passwords.