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Nodal Officer

Our designated Nodal Officer is available to assist with escalated grievances and ensure prompt resolution of your concerns.

RBI Compliant
Quick Response
Confidential Handling

Mr. Rajesh Kumar

Nodal Officer - Customer Grievances

As per RBI guidelines, our Nodal Officer is responsible for handling customer complaints and ensuring timely resolution of all escalated matters.

Phone Number

+91-22-1234-5678

Office Address

bluechipfinmax Finance Ltd.
123 Business Hub, Mumbai - 400001

Working Hours

Monday - Friday
10:00 AM - 5:00 PM IST

When to Contact the Nodal Officer

Unresolved Complaints

If your complaint was not resolved by customer service within the stipulated timeframe

Escalation Required

When you need to escalate an issue that requires senior management attention

Serious Grievances

For complaints of serious nature involving misconduct or malpractice

No Response Received

If you did not receive a response to your initial complaint within 7 working days

Principal Nodal Officer

If you are not satisfied with the resolution provided by the Nodal Officer, you may contact our Principal Nodal Officer:

Ms. Priya Sharma

Chief Compliance Officer

principal.nodal@bluechipfinmax.com

+91-22-1234-5679

⚠️ IMPORTANT: Only make loan repayments through our official website bluechipfinmax.com or bluechipfinmax mobile app. Never share OTP or passwords.